Terms & Conditions
Welcome to eTarteeb. By using our website and services, you agree to the following terms and conditions. Please read them carefully. If you do not agree with any part, please refrain from using the site or services.
Nature of Our Services
eTarteeb is an independent administrative platform, not a government body or law firm. Our services consist solely of administrative, documentary, and organisational support. We do not provide legal advice or official notarisation. Any interaction with government platforms is performed on your behalf based on the information and documents you supply.
Your Obligations as a User
You are responsible for the accuracy and completeness of all information and documents you share with us. You must not use our services for any illegal purpose or in violation of Saudi regulations. You agree to cooperate with our team and provide all necessary inputs to execute the service on time.
Limitation of Liability
We make every effort to ensure accuracy and timely delivery. However, we are not liable for any delays or rejections caused by inaccurate information you provided, or by internal processes of government entities beyond our control. We do not guarantee specific outcomes regarding approvals or timelines. Our liability is limited to the amount paid for the service.
Intellectual Property
All content on this website, including text, logos, images, and designs, is the property of eTarteeb and protected under Saudi laws. No part may be copied or reproduced without prior written permission.
Payment & Refund Terms
Payment and refund terms are as detailed in our Refund Policy, published on our website and forming an integral part of these terms. Non-refundable service fees are clearly stated in that policy.
Service Termination
We reserve the right to refuse or terminate service if you violate these terms, provide misleading information, or use the service for unlawful purposes.
Governing Law
These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia. Any dispute shall be considered before the competent judicial authorities in the Kingdom.
Changes to Terms
We may update these terms from time to time. The revised version will be posted on this page. Your continued use of the services after any changes constitutes your acceptance of the new terms.
Important Links
All dealings with the platform are governed by the terms outlined here. We also recommend reviewing our Privacy Policy to understand how we handle your data, and our Refund Policy for details on payment returns.
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